Working for yourself is great, you have much more freedom than a conventional 9-5 and you have a bit more freedom to pick and choose your clients. While there are many perks to being self-employed there are many things you will need to deal with that you probably haven’t prepared yourself for. The most important skill you’ll need to have is being able to cash in on your services.
People don’t like letting go of their money, often making it difficult to get regular payments. This is what you need to know:
Be brave
A lot of people shy away from debt collection, they may not want the confrontation or they may feel rude asking for payment – but if you don’t ask, you won’t get! The worst thing you can do in this situation is not ask and allow your customers to receive your services without paying for them. The second worst thing you could do is cause a massive argument with the client over payment, as they will probably stop using your services. Approach them in a clear and calm manner, showing them the work you have done and remind them that they are contracted to pay you – a little patience and understanding combined with hard facts will help to wrap up this situation.
Negotiate a win-win situation
Sometimes one party will feel as though they are losing out in the deal – perhaps the work wasn’t exactly what the client asked for or the payment wasn’t enough for the work provided. These can turn into very tense and negative situations unless they are properly controlled. If you feel as though you are in the wrong then renegotiate the price they have to pay; while this may feel like a backwards step, some money is better than none!
Send an official payment request
If after initial contact the client still has not paid for your services then send them a letter requesting full payment by a certain date. While this may seem cold and forward it is likely to grab their attention as they know that you are serious. Don’t be afraid to set a due date for payment, giving them around 10 to 20 days to make the payment from the time they receive the letter – this way they won’t panic about payment but will feel the need to make a quick payment.
Invoice factoring
When this becomes a common problem it may be a good idea to take on an invoice factoring broker & service to give you a regular income. Invoice factoring gives you a certain amount of the total sum owed once the contract has been made and provides the rest, minus a small sum, once the money has been collected. Best of all, you wouldn’t have to collect the money yourself as it would become the broker’s prerogative to chase the client for the money. This can help you to maintain good relationships with your clients while getting the payments you need and deserve every month.